"I have a severely disabled son. I had to bring him with me to get parts for a fuel problem I was having.The young man was very patient and understanding.He even helped me while I had to keep checking on my son. He was in the car .He has a wheelchair but had no brake his cable wore out waiting for part to come in too.I was able to complete my order and was called right away when my parts came in.I recognized him immediately he asked if my son was with me.Yes i replied.he brought my order out to me so I would not have to unload and reload him and his chair.My back was aching already.That gesture alone was a big deal for me.I thanked him for above and beyond service.I commended him.He said he "understood"He helps with his own brother ,who just happens to have Special Needs. His actions were genuine.He saved me time and an aching back.Attention to detail made my day a bit easier that day.Most people take for granted the simple things in life-like being able to get in and out of a car.I wish I could remember the young mans name-"Hes good people"
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"Both the young man and young lady working were extremely helpful and knowledgeable. "
"It was Excellent.
It was Excellent. "
"Staff was very helpful in my search for a jacket"
"They were very friendly informative and helpful. Enjoyed talking motorcycles and accessories with them"
"Sales staff isn't as friendly and helpful as it used to be. Just seem bothered to have to be there.
They when you do ask them for help, they don't know their merchandise, they always have to ask someone else for the answer. Not as good as it used to be. :-("
"Both employees at the front were polite and very knowledgeable about the heated gloves. I bought the right pair for me because of their advice and brand knowledge. Thank you!"
"The customer service was amazing. I was shopping on a budget and was helped in finding a helmet and Bluetooth. The guys there even installed my head set."
"I needed a battery for my ktm the salesman greeted me when I walked in the door and asked what I needed when I told him I needed a battery he did not tell me where it was he went a got it for me. It is the little thing like this that stick with me and is much appreciated!"
"Great customer service at this store every time!!"
"Time to get a new battery for the old Beemer. In and out in 5 minutes. Sales Associate knew what and where. Super nice guy. "
"can remember his name but the guy must have only been 5' tall. great guy helped out a lot and was really knowledgeable about helmet fit and help my girl get a goo one."
"Knowledgeable service representative with quick check out, no questions asked about returned merchandise and easy merchandise exchange."
"I walkin and the staff are always friendly and willing to help with any question"
"It was cold outside the gloves I had weren't doing the job swung into your Pacheco cycle gear store your staff was very helpful was able to find the gloves I needed jump back on the road with some nice toasty hands"